Billing and Payments
Billing and Payments: How You Pay Us?
At SehatPro, we believe in providing a seamless, transparent, and hassle-free payment experience. This page outlines how our billing and payments work when using SehatPro. Whether you’re managing subscription plans, paying for services per visit, or handling invoices and receipts, we ensure the entire process is clear, secure, and simple. This guide covers our accepted payment methods, billing cycles, how we handle invoices, and what to do if you need a refund. It also explains how we manage late fees (if any) and provides a transparent overview of how you can pay for SehatPro services.
Accepted Payment Methods
We understand that everyone has different preferences when it comes to making payments. That’s why we support multiple payment methods to ensure you can pay for SehatPro services in the most convenient way possible.
Online Payments: You can pay using online payment systems such as mobile walletslike JazzCash and EasyPaisa, or via net banking , ensuring a quick and efficient transaction process
Bank Transfers: For larger payments, we offer the option of bank transfers, giving you flexibility when managing your account.
All payments are processed securely, and your payment information is kept confidential.
Billing Cycles
We offer flexible billing cycles to suit the needs of your organization. Here’s how billing works with SehatPro:
Per Visit Billing: For users paying for individual sessions or services, billing is done after each session. An invoice will be automatically generated for each visit.
Monthly Billing: If you have a subscription or ongoing services, we will invoice you at the end of each month. You’ll be notified in advance if a payment is due.
Annual Subscription: For long-term commitments, we offer an annual payment option that can save you money over monthly billing.
You will always be notified of the billing cycle before charges are processed, ensuring full transparency.
Invoices & Receipts
Once payment is processed, SehatPro automatically generates and sends an invoice to the email address linked to your account. The invoice will include:
Service Details: A breakdown of services rendered, including any additional charges if applicable.
Amount Due: The total amount for your service or subscription.
Payment Method: Details of how the payment was made (card, bank transfer, etc.).
Once payment has been completed, you will also receive a receipt, which serves as proof of payment for your records.
Invoices and receipts are generated automatically after every transaction, reducing administrative overhead and ensuring you have clear records for your payments.
Refunds
We understand that sometimes situations change. If you need to request a refund, here’s how it works:
Refund Eligibility: Refunds may be applicable for overpayments, canceled services, or other circumstances where the service was not delivered. All refund requests should be submitted within [X] days of the payment date.
Processing Time: Refunds are processed back to the original payment method and can take [X] business days to appear in your account.
Non-Refundable Fees: Some services, such as setup fees or non-refundable service agreements, may not be eligible for a refund. These will be outlined clearly when the service is booked.
If you believe you’re entitled to a refund, please contact our support team, and we will assist you in processing the request.
Late Fees
We understand that sometimes payments are delayed. If a payment is not received within the agreed-upon timeframe, we have a late fee policy to ensure that services continue to be delivered smoothly.
Late Payment Fee: A late fee of [X%] of the total invoice will be applied if payment is not received within [X] days past the due date.
Grace Period: We offer a [X]-day grace period after the due date, during which you can make a payment without incurring a late fee.
Reminder Notifications: To help avoid late fees, you will receive email reminders before and after the payment due date.
If you are unable to make a payment on time, please reach out to us. We can discuss options to avoid late fees or set up an alternative payment plan.
How You’re Charged?
Here’s a simple breakdown of how you’re charged for SehatPro services:
Service-Based Charges: For one-time services, you will be charged the agreed-upon price after the service is rendered. An invoice will be automatically generated.
Subscription Charges: For monthly or annual subscriptions, charges are automatically billed at the beginning of each billing cycle.
Usage-Based Charges: If applicable, additional charges may apply based on the usage or services consumed during the billing period.
We make sure to communicate any charges in advance, so you are always aware of what to expect.
Conclusion
SehatPro offers a flexible, transparent, and secure payment system that ensures billing is straightforward and hassle-free. With options for monthly billing, per-visit payments, easy invoice generation, and clear Payment Policies, we aim to provide a seamless experience for all users.
If you have any questions about your payments or billing cycle, our support team is always here to help. Contact us to learn more.
Call Us: +92 333 6156588
Email: nacseng@gmail.com